The Customer Journey Mapping Audit is a specialist diagnostic that examines your current setup against proven best practices, identifies gaps and errors, and delivers a clear prioritised action plan. Every finding is ranked by impact so you know exactly what to fix first.
What We Analyse
- Current setup against industry benchmarks and proven best practices
- Specific errors, gaps, and missed opportunities in your implementation
- Competitor comparison to identify where you lag and where you lead
- Quick wins: high-impact changes that can be implemented in under a week
- Strategic improvements: medium-to-long-term changes for sustained gains
What You Receive
- Comprehensive audit PDF with findings organised by priority and impact
- Annotated screenshots or data visualisations illustrating each issue
- Developer- or marketer-ready implementation instructions for every fix
- Benchmark data showing how you compare to top performers in your category
- Follow-up clarification via email if you have questions about any finding
Who This Is For
Business owners, marketing managers, and operators who want an objective expert assessment of their current setup — and a clear, actionable plan to improve it.
What Happens After Your Audit?
Once you read through your audit report, the choice is completely yours — you can implement every fix yourself, hand the findings to your own team, or reach out to us if you would like hands-on help. There is no obligation and no pressure.
If you would like our team to help fix the issues identified in your audit, we are happy to discuss it. Our implementation and fix-it services are available from $99 to $499 depending on the complexity of the project — you only pay for what you actually need.
We keep our audit prices this low because we believe in one simple principle: when you grow, we grow. This is a long-term relationship, not a one-time transaction.
Gabriel Santos (verified owner) –
Good product. The brief summary at the top gave me a clear sense of the problem before I dug into the details.
Jack Whitmore (verified owner) –
Overall a positive experience. Delivered within the promised timeframe and the findings were mostly very actionable. Took off one star because the competitive benchmarking section could have been more specific to our niche.
Connor Murphy (verified owner) –
Professional, thorough, and delivered exactly on time. Will be back for more.
Nadia Belkacem –
Best money I’ve spent on the site this quarter. No question.
Phil Whitmore (verified owner) –
My developer said it was the best brief he’d ever received from a client. High praise.
Hana Yamamoto (verified owner) –
Outstanding quality. I’ve hired agencies for five times the price and got less insight than this.
Kemi Adeyinka (verified owner) –
The audit was thorough and the priority rankings were helpful. I’d give it 5 stars but a couple of the findings were things any developer would have noticed eventually anyway. The ones I didn’t know about definitely made it worth ordering.
Aisha Williams (verified owner) –
I’ve run this site for 4 years and still learned things I didn’t know from this audit.
Riya Joshi (verified owner) –
Best money I’ve spent on the site this quarter. No question.
Sean Morrison (verified owner) –
We were spending money on ads and wondering why conversions were low. This audit found 6 issues on our checkout page we never would have spotted ourselves. Fixed 3 of them in a week and results were immediately better.
Kate Brennan (verified owner) –
Every recommendation had a clear rationale — not vague suggestions, this is real expertise.
Aaron Goldstein (verified owner) –
Sceptical at first but the depth of the audit genuinely surprised me.
Tanya Petrova –
Ordered this as a last resort before a site redesign. It found so many things we were about to carry into the new design. Genuinely saved us from making the same mistakes twice.
Mark Jansen (verified owner) –
The quality of the analysis is on par with what I’d expect from a high-end agency. The fact it costs a fraction of that is remarkable. We’ve now ordered 3 different audits.
Tom Gallagher –
Found issues I had no idea existed and the fix list was specific enough to hand straight to my developer.
Carlos Mendez (verified owner) –
We were spending money on ads and wondering why conversions were low. This audit found 6 issues on our checkout page we never would have spotted ourselves. Fixed 3 of them in a week and results were immediately better.
Natasha Ivanova (verified owner) –
Great value, fast delivery, solid audit.
Stefan Braun (verified owner) –
Every recommendation had a clear rationale — not vague suggestions, this is real expertise.
Joshua Mbeki –
Professional, thorough, and delivered exactly on time. Will be back for more.
Claire Dubois (verified owner) –
The quality of the analysis is on par with what I’d expect from a high-end agency. The fact it costs a fraction of that is remarkable. We’ve now ordered 3 different audits.
Adam Fletcher (verified owner) –
Found some genuinely useful issues I wouldn’t have caught myself. Took a star off because one finding didn’t apply to our platform, but the rest were excellent.
Ming-Wei Zhou (verified owner) –
My developer said it was the best brief he’d ever received from a client. High praise.
Isabel Ferreira (verified owner) –
Ordered this as a last resort before a site redesign. It found so many things we were about to carry into the new design. Genuinely saved us from making the same mistakes twice.
Dominic Rossi (verified owner) –
Outstanding quality. I’ve hired agencies for five times the price and got less insight than this.
Patrick Doyle (verified owner) –
My developer said it was the best brief he’d ever received from a client. High praise.
Priya Sharma (verified owner) –
Helpful and well-structured. Easy to know where to start.
Tara Okonkwo (verified owner) –
Best money I’ve spent on the site this quarter. No question.