Checkout abandonment is the most expensive conversion problem in ecommerce. Every visitor who adds to cart and leaves represents a customer you already convinced — and then lost. The causes are almost always fixable.
What We Analyse
- Checkout flow: number of steps, form field count, and unnecessary friction
- Guest checkout availability and account creation pressure
- Payment method variety and trust signals at point of payment
- Error message clarity and inline field validation
- Mobile checkout experience: keyboard behaviour, tap targets, and auto-fill
- Progress indicator clarity and navigation options
- Shipping cost disclosure: when and how it appears
- Trust badges, SSL indicators, and security messaging at checkout
- Cart abandonment recovery: email sequence and timing
What You Receive
- Step-by-step checkout audit with annotated screenshots at every stage
- Friction map: every point where users are likely to drop off and why
- Priority fix list ranked by abandonment reduction impact
- Mobile-specific checkout recommendations
- Cart recovery email sequence recommendations with timing and copy
Who This Is For
Ecommerce store owners and managers whose checkout conversion rate is below 3%, or whose cart abandonment rate exceeds 65%.
What Happens After Your Audit?
Once you read through your audit report, the choice is completely yours — you can implement every fix yourself, hand the findings to your own team, or reach out to us if you would like hands-on help. There is no obligation and no pressure.
If you would like our team to help fix the issues identified in your audit, we are happy to discuss it. Our implementation and fix-it services are available from $99 to $499 depending on the complexity of the project — you only pay for what you actually need.
We keep our audit prices this low because we believe in one simple principle: when you grow, we grow. This is a long-term relationship, not a one-time transaction.
Tara Okonkwo (verified owner) –
The prioritised fix list alone saved us weeks of guessing what to work on first.
Ross Drummond (verified owner) –
Exactly what I needed. Five stars.
Lucy Farrington (verified owner) –
I run a Shopify store and have read every blog post about CRO. This audit still found 4 things I hadn’t seen anywhere else — very specific to our actual setup, not generic advice.
Fiona McLean (verified owner) –
I run a Shopify store and have read every blog post about CRO. This audit still found 4 things I hadn’t seen anywhere else — very specific to our actual setup, not generic advice.
Beatriz Lima (verified owner) –
Spot on. Fixed the main issue within a day.