Refund Policy
We have one of the most aggressive refund policies in the marketplace space. Not because we have to — because we're confident enough in every audit to back it up.
Our commitment
We believe most audits in the market are vague, generic, or written by someone who has never actually shipped the thing they're auditing. We're different — but we know you can't know that until you've read the report.
So we take the risk off your side. Buy it, read it, implement what resonates. If it doesn't surface real findings that you can act on within 30 days, we'll give you every cent back.
Our refund rate is 0.4%. Not because we make it hard to refund — we don't. It's because the audits actually work.
How it works
No forms. No escalation. No waiting on hold. One email is all it takes.
Send to info@exitlogic.io with your order number. One line is fine: "I'd like a refund on order #1234."
You'll get a confirmation email from a real person. No bots, no case numbers, no waiting in a queue.
Refunds process through Stripe back to your original payment method. Bank processing time is 3–5 days after we initiate it.
We want to be crystal clear about what gets refunded and what doesn't.
Email us. One line, your order number. We'll handle the rest within 4 hours.
Email info@exitlogic.io →