Frequently asked questions.

ExitLogic is a marketplace for digital audits — expert PDF diagnostic reports that help founders and operators find and fix the revenue leaks in their online businesses.

Each audit is written by an operator who has personally shipped in that domain. You purchase the audit, and within 72 hours you receive a detailed report covering exactly what's hurting your revenue and how to fix it — no agency retainer, no PowerPoint theater.

ExitLogic is built for founders, product managers, and operators running online businesses — ecommerce stores, SaaS products, content sites, marketplaces, and DTC brands.

If you have traffic or a product but you're not converting as well as you should, an audit tells you exactly why — without hiring a $15,000/month agency to tell you things you could've figured out in a week.

Every audit on ExitLogic is authored by an operator with a verifiable track record in that specific domain. We don't accept generalist consultants or AI-generated fluff.

Each author page shows their background, live proof of results, and their other audits on the platform. If we can't verify they've shipped it, they don't sell here.

Every Tuesday we publish a deep-dive teardown of one real revenue leak — a checkout friction point, a funnel drop-off, a pricing mistake — with a full analysis of what broke, why, and how it was fixed.

It's completely free. Over 12,400 founders and product managers read it. You can subscribe from the footer of any page on the site.

No. ExitLogic is independent and has no commercial relationships with agencies, retainer services, or tool vendors. Our authors are compensated through audit sales only.

This matters: when an author tells you something is broken, it's because it's broken — not because they want to sell you a $3,000/month fix.

Three main differences: speed (72 hours vs. weeks), cost (from $9 vs. $5,000–$15,000 retainers), and focus (one specific problem diagnosed deeply vs. a broad engagement that loses context).

Audits are also reusable — they're written as frameworks, not one-off deliverables. You can run the same checklist across your business repeatedly as things evolve.

1. Browse and purchase — Find the audit that matches your problem from the marketplace. Each listing describes exactly what it covers and what you'll receive.

2. Submit your details — After checkout you'll receive a short intake form asking for your URL, access credentials (if needed), and any specific context. This usually takes under 5 minutes.

3. The audit runs — Your assigned auditor reviews your site, funnel, or product using their proprietary framework. This takes up to 72 hours.

4. You receive your report — A detailed PDF delivered directly to your email. It includes findings ranked by revenue impact, a clear explanation of each issue, and actionable fix recommendations.

We cover a wide range of digital business areas, including:

Conversion & UX: landing pages, checkout flows, onboarding, mobile UX
SEO & Content: technical SEO, content gap analysis, local SEO
Revenue: pricing strategy, upsell flows, subscription retention, cart abandonment
Ads & Growth: paid media efficiency, email sequences, affiliate programs
Technical: Core Web Vitals, site speed, analytics setup, tracking accuracy

Browse the full catalogue on the Audits page.

It depends on the audit type. Some audits (like landing page or UX audits) only need your public URL. Others (like analytics, email, or ads audits) require read-only access to your tools — Google Analytics, Shopify, your email platform, etc.

Each audit listing clearly states what access is required before you purchase. We always request the minimum necessary and we never request write access.

Most audits are delivered within 72 hours of receiving your completed intake form. For complex audits (full funnel, multi-channel), the listing will specify a longer timeframe.

If your auditor needs anything to proceed, they'll contact you via the email you used at checkout. Time spent waiting for your response isn't counted against the delivery window.

Audits are delivered as PDF reports directly to your inbox. They're structured for readability — executive summary, findings by priority, specific fix recommendations, and supporting data or screenshots where relevant.

Most audits are between 15–60 pages depending on scope. They're designed to be forwarded directly to your developer or designer without needing a translation layer.

Yes. Each audit includes a 7-day follow-up window during which you can reply to your delivery email with clarifying questions. The auditor will respond within 48 hours.

Follow-up is for clarification on the existing findings — not for additional analysis. If you need deeper work, some auditors offer extended engagements which you can request directly.

Audits on ExitLogic start at $9 for focused, single-issue diagnostics and go up to $499 for comprehensive full-funnel or multi-channel audits.

The price reflects the depth of analysis, not the size of our business. A $29 checkout audit that surfaces a $2,000/month leak is a 70x return on the same day you buy it.

We accept all major credit and debit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay / Google Pay where supported by your browser.

All payments are processed securely. We do not store card details on our servers.

Yes — you can add multiple audits to your cart and check out in one transaction. Each audit will run independently and be delivered within its own stated timeframe.

If you're buying 5 or more audits, email us at info@exitlogic.io and we'll put together a bundle price.

We don't have a formal team plan yet, but we work directly with agencies and in-house growth teams who need audits at volume. Reach out to partners@exitlogic.io and we'll arrange something.

Not currently. Every audit is a one-time purchase with no recurring charges. The Weekly Teardown newsletter is also free with no subscription required.

We may introduce a membership tier in the future — subscribe to the newsletter to be first to know.

Your audit is delivered to the email address you used at checkout. You'll also be able to download it from your My Account page at any time.

Check your spam folder if you don't see it within 10 minutes of the stated delivery window. Still nothing? Contact us and we'll resend it immediately.

Unlimited. Your purchased audits live in your account permanently. You can re-download them whenever you need — there's no expiry date and no download limit.

Yes — you can share your audit report internally with your team, developers, or contractors. Audits are licensed for use by the purchasing organisation.

Reselling, redistributing publicly, or repackaging audits is not permitted. If you're an agency buying audits to use across multiple client accounts, please get in touch about our partner terms.

First, check your spam or promotions folder — confirmation emails occasionally land there. If it's not there within 15 minutes of your purchase, contact us with your order details and we'll sort it out within a few hours.

You can also check your order status directly in My Account → Orders.

We offer a 30-day, no-questions-asked refund on all audits. If you're not satisfied with what you received — for any reason — email info@exitlogic.io and we'll process a full refund within 2 business days.

We don't make you justify it. If we built something that didn't deliver value, we don't deserve to keep your money.

If a completed audit doesn't surface at least 3 actionable findings, we'll refund you in full — no argument, no waiting. We've built this guarantee into every audit we sell because we're confident in the quality.

In practice, this almost never happens. Most audits return 8–15 findings across sites that founders believed were already well-optimised.

The fastest way is to use the Contact page or email us directly at info@exitlogic.io. We respond to all messages within 24 hours on business days — usually much faster.

For order-specific issues, include your order number (found in your confirmation email or My Account) and we can resolve it immediately.

If your audit hasn't arrived within the stated delivery window (usually 72 hours from submitting your intake form), email us at info@exitlogic.io with your order number.

Late deliveries are rare, and when they happen we'll either expedite the delivery or issue a partial refund for the delay — whichever you prefer.

We're selectively onboarding operators with a proven track record in their domain. Send us a short email at partners@exitlogic.io with:

1. Your name and background
2. The audit topic you want to create
3. One proof point that you've shipped in this area (a case study, past result, or live example)

We review every application personally and get back to you within 5 business days.

Authors keep 70% of each sale. ExitLogic takes 30% to cover platform, payment processing, marketing, and customer support. We share the exact revenue breakdown monthly.

Payouts are processed monthly with no minimum threshold. We handle all VAT and compliance so you don't have to.

Yes — this is a done-for-you service, not a digital download. Each purchase requires a fresh audit on that specific buyer's site. That's what keeps the quality high and the findings relevant.

Most audits take 4–8 hours of focused work once you've built your framework. Your framework gets faster with every audit you run.

Yes, within our platform range ($9–$499). We'll advise on positioning based on scope and comparable audits on the platform, but the final price is yours to set.

We've found that audits priced between $29–$99 convert best for most niches, but premium audits ($199–$499) are viable when the scope is clearly defined and the ROI case is made on the listing page.