Confusing shipping and return policies kill conversions before customers ever reach the checkout.
After purchase, you'll fill in a short form with your website URL and business details. Our team analyses your shipping, returns and FAQ pages against 15+ criteria and delivers a professionally formatted PDF report within 24–48 hours.
What We Analyse
- Shipping cost clarity: are costs visible before the checkout page
- Delivery time expectations: clearly stated for all regions you ship to
- Free shipping threshold: messaging, positioning and incentive effectiveness
- Returns policy clarity: process, timeline, cost and conditions stated plainly
- Easy-to-find placement: are these pages discoverable from product and cart pages
- Trust signal integration: reassuring language and formatting for anxious buyers
- Refund processing time: clearly stated to manage expectations
- Policy comparison vs competitors: is your policy a selling point or a liability
What You Receive
- A professionally formatted PDF Audit Report — branded and easy to follow
- Overall health score with colour-coded severity ratings (Critical / Warning / Pass)
- Issue-by-issue breakdown with clear explanations
- Prioritised fix list — quick wins listed first
- Estimated impact of each fix on your checkout conversion rate and customer trust
- Recommended free and paid tools to implement each fix yourself
How It Works
- Complete your purchase (takes 60 seconds)
- You receive a short intake form — enter your website URL and details
- We run the full audit using professional tools
- Your PDF report arrives in your inbox within 24–48 hours
- A follow-up email arrives with options if you'd like us to fix the issues for you
What Happens After Your Audit?
Once you read through your audit report, the choice is completely yours — you can implement every fix yourself, hand the findings to your own team, or reach out to us if you would like hands-on help. There is no obligation and no pressure.
If you would like our team to help fix the issues identified in your audit, we are happy to discuss it. Our implementation and fix-it services are available from $99 to $499 depending on the complexity of the project — you only pay for what you actually need.
We keep our audit prices this low because we believe in one simple principle: when you grow, we grow. This is a long-term relationship, not a one-time transaction.
Raj Patel (verified owner) –
Pretty good. A few recommendations were obvious but the others were great.
Ben Kowalczyk (verified owner) –
Good product. The brief summary at the top gave me a clear sense of the problem before I dug into the details.
Rosa Vargas (verified owner) –
Outstanding quality. I’ve hired agencies for five times the price and got less insight than this.
Amara Osei (verified owner) –
Ordered this as a last resort before a site redesign. It found so many things we were about to carry into the new design. Genuinely saved us from making the same mistakes twice.
Michael Torres (verified owner) –
Spot on. Fixed the main issue within a day.
Scott Tremblay –
Impressed. Especially for the price.